UI 101 COVID-19: Unemployment Insurance Agency

View more information and resources on unemployment and paid leave. 

HOW DO I FILE A CLAIM?

• Online at michigan.gov/uia using the MiWAM portal
• By phone 1-866-500-0017 Option 1 “to inquire about and to file a claim”

WHAT DO I NEED TO FILE?

• Social Security number
• Employment information for the past 18 months: employer name and address, first/last day worked/ gross earnings
• Your address, phone number, date of birth
• Non-Citizens Alien registration and the expiration date of your work authorization card
• Driver’s License or State ID

WHAT’S NEXT?

How do I get paid?

• In order to get paid, EVERY TWO WEEKS you must report (certify) that you are still unemployed by answering some questions.

How do I report?

• Online 24/7 through your MiWAM account.
• Phone MARVIN (1-866-638-3993) Monday-Saturday 8:00 am – 7:00 pm.
• Payment posts within 2-3 business days from the date you report. Saturdays, Sundays, and holidays are not considered a business day.

There are two options for payment

• Direct deposit through your bank or credit union – You will need your routing number and account number
• UIA Bank of America debit card

QUESTIONS ON YOUR CLAIM?

• Visit michigan.gov/uia for tools and resources
• Access your MIWAM account 24/7
• Chat with an agent M-F, 8 am to 6 pm or
• Call our Customer Service line at 866-500-0017, M-F, 8 am to 6 pm. TTY service is available at 866-366-0004

View more information and resources on unemployment and paid leave.